Apple Pay FAQs

Apple Pay is Apple's mobile payments service compatible with with an iPhone® or Apple Watch®. It is designed so that items can be purchased using your phone instead of swiping a debit card (in-store) or entering your card number (in-app).

Yes, you can add multiple Centier debit cards to Apple Pay on multiple compatible devices.

If you replace or update your iPhone® or iPad® paired with your Apple Watch®, your Centier debit card(s) will not be transferred automatically. You will need to set up Apple Pay again and add your cards on the new device.

If your Apple Pay device is ever lost or stolen, you can use Find My iPhone® to easily suspend the device account number, or call Centier bank using the number found on the back of your card to suspend it for you. You can continue to make purchases using your physical card even when the device account number is suspended on Apple Pay.

Apple Pay is more secure than using a traditional credit or debit card since your card number and identity are not shared with the merchant or transmitted with payment, and your actual card numbers aren’t stored on your device or on Apple servers.

Best of all, you still receive all the protection your Centier debit card currently offers including Visa® Zero Liability fraud protection and debit card on|off available with our Mobile Banking App. Always shop with complete confidence whether you’re using your Centier debit cards in-store, online or on a mobile device.

Use of Apple Pay is free to Centier Visa® Debit cardholders. There could however be charges from your mobile carrier depending on your data plan.

When making purchases at a retailer that has a contactless payWave terminal, hold your device over the terminal and accept the charge with your fingerprint or passcode when prompted. A subtle vibration and beep lets you know the purchase was successful.

Your experience with Apple Pay may vary by merchant. If asked to verify the last four digits of your card number when making a purchase, instead provide the last four digits of the device account number. The device account number can be found by selecting the More Information icon while viewing your card in Passbook. You may also be asked to provide a signature or debit card PIN to complete your transaction.

You can also use Apple Pay to make purchases within participating mobile apps. Look for the Apple Pay logo while completing your in-app purchase to use this feature. For more information visit the Apple Support Page.

Yes, Apple Pay is available on the iPad® and can be used to make purchases within participating mobile apps. The iPad® cannot be used to make in-store purchases at this time.

When using Apple Pay on the Apple Watch®, you will be prompted to unlock the device for payments by entering your four digit PIN. Once the watch is placed on your wrist and the PIN is entered, your Apple Watch will remain unlocked for Apple Pay until it is removed from your wrist. You can also enter your four-digit PIN from your paired iPhone® to unlock your Apple Watch via Bluetooth connection once it has been placed on your wrist. The Apple Watch® will automatically lock the Apple Pay feature once it is removed from your wrist, and cannot be used with Apple Pay again until it is placed back on your wrist and unlocked using the four digit PIN.

To make a purchase using the Apple Watch®, unlock the Apple Pay feature by entering your four digit PIN and double tap the small button on the side of the watch twice to display your default credit or debit card. To pay with a card other than your default card, simply swipe up and down to select the desired payment method. To make a payment, hold the watch a few centimeters away from the contactless payment terminal with the display facing towards the reader. A gentle vibration and beep will let you know your purchase was successful.

Your experience with Apple Pay may vary by merchant. If asked to verify the last four digits of your card number when making a purchase, instead provide the last four digits of the device account number. The device account number can be found by selecting the More Information icon while viewing your card in the Apple Watch® app. You may also be asked to provide a signature or debit card PIN to complete your transaction.

Yes, Centier Visa® Debit Cards can be added to the following mobile payment systems – Apple Pay, Samsung Pay, and Google Pay.

For security purposes, we may ask you to call or visit a Centier location to verify your card when adding it to Apple Pay. This is done to confirm your identity and protect your personal information.

Yes, Centier Visa® Debit Cards can be added to the following mobile payment systems – Apple Pay, Samsung Pay, and Google Pay.

Yes, Apple Pay is available on the Apple Watch® and can be used to make purchases in-store at participating merchants. The Apple Watch® cannot be used to make in-app purchases at this time.

Visit the Apple Pay site for a list of participating merchants and mobile apps.

The first credit or debit card you add to the Wallet app or the Apple Watch® app will automatically become your default card. This is the card that will appear on your iPhone® or Apple Watch® when you use Apple Pay at a contactless payment reader when checking out. To change your default card, simply open settings and select the Wallet & Apple Pay tab on the iPhone® or the Apple Watch® app tab for Apple Watch® users.

When you enroll your card in Apple Pay, a unique device account number is assigned, encrypted, and stored on a dedicated chip on your iPhone®, iPad®, or Apple Watch®. When you make a purchase, the device account number along with a dynamic, transaction-specific security code is used to process your payment. This means that your actual credit or debit card number is never shared with merchants or transmitted with the payment.