Frequently Asked Questions

If you replace or update your Samsung mobile device, your Centier debit card(s) enrolled in Samsung Pay will not be automatically transferred to the new device. You will need to set up Samsung Pay again and add your cards to the new device.

If your Samsung Pay device is ever lost or stolen, you can use Samsung Find My Mobile to remotely suspend or delete your Centier debit cards from Samsung Pay, or call Centier using the number found on the back of your card to suspend it for you. You can continue to make purchase using your physical card even when the device account number is suspended for Samsung Pay.