Contact and Support

1. Visit Centier.com and select the sign-in button under the sign-in drop down.
2. Enter your current Username and select continue.
3. Verify your identity by completing the security prompts.
4. Enter your temporary password (last four digits of your Social Security Number (SSN) plus your ZIP code). Business use your Employer Identification Number (EIN) plus Zip code.
5. Follow the prompts to create a new password to complete your first-time sign-in.

Please note: If you have tried logging in 2 times and it is not working, please select forgot username or forgot password and follow the prompts to reset your username and/or password.

If you have exhausted all your attempts, you will need to visit a branch or call the client solution center.

Mobile App Download & First-time Sign-in Instructions

1. Please delete the old mobile app from your phone, then visit Centier.com/upgrade for the link to download the new Centier Bank app.
2. Open the App and enter your current Username and temporary password. Your temporary password is the last four digits of your Social Security Number (SSN) followed by your Zip Code. (If you are signing in as a business, please use your Employer Identification Number (EIN) in place of the SSN.)
3. Verify your identity by completing the security prompts.
4. Create a new password.
5. Sign-in with your username and new password.

Please note: If you have tried logging in 2 times and it is not working, please select forgot username or forgot password and follow the prompts to reset your username and/or password.

If you have exhausted all your attempts, you will need to visit a branch or call the client solution center.

 You may be asked to complete additional identity verification more than once in certain situations. This can occur when the system detects a new device, a different login location, changes to account information, or other activity that requires additional verification. These security measures help protect your account and personal information from unauthorized access.

We are aware that your balances and current transaction activity within digital banking may not reflect recent debit card transactions. Please check back soon to verify your balances are correct. 

Your username has not changed, please use your existing username for first-time sign-in. If you don't know your username you can visit a branch or contact our client solutions center. Once you are logged in, you can reset you username in digital banking.

After logging in, open the Move Money menu and select Zelle®.